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Why is there a charge on my card?

Who is Grasshopper (formerly GotVMail)?

Grasshopper lets entrepreneurs start and grow their small businesses anywhere, using any phone. With a Virtual Phone System from Grasshopper, you'll always stay connected. Create extensions for employees, regardless of where they're located. Forward calls, receive faxes by email, and get voicemails on your mobile device. Grasshopper and get connected.

Why are you charging us?

This is either a recurring charge for your Grasshopper Virtual Phone System or one-time charges associated with signing up for a Grasshopper account.

Doesn't ring a bell?

You may want to ask around the office. Most often you'll find that a business partner or someone else at your company signed up for Grasshopper.

How do I cancel my account?

You can cancel your account at any time. Just sign in to your account and create a Cancellation request in the Support section. Or visit Grasshopper Support.

How can I get in touch with Grasshopper?

You can call Grasshopper Support 24/7/365 at 800-820-8210 or submit a support request and we'll get back to you as quickly as we can.

Cheers, The Grasshopper Team