News & Buzz

One size does not fit all

For many small and medium-sized businesses (SMBs), the initial investment in voice-over-IP (VoIP) hardware and software, combined with the ongoing support and maintenance of this equipment, is too much to bear. Instead of making large investments in telecommunications equipment, many of these companies are ...

Small Businesses Get GotVMail

When Jonathan Meersman started a Web hosting company called The Hosting Spot in October 2003, he knew he needed to offer customers a toll-free number for technical support. Meersman began doing research and quickly discovered that buying an 800 number from a conventional telco was cost prohibitive. As a sole ...

GotVMail Provides Inexpensive Virtual PBX Service For Small Businesses

When Instant Technologies, a small 10-employee instant messaging (IM) startup, was looking for a way to manage its incoming phone calls, it turned to GotVmail, a software vendor that is offering small businesses an inexpensive suite of voice communications services for a monthly subscription fee.

“We didn’t ...

Adding Power to the PBX

Newton, Mass.-based GotVMail has a virtual PBX product that adds voice mail and a whole lot more to the basic business features of a corporate phone service without requiring any CPE.

“Ours is a next generation solution using a tried and true technology,” says Mark Feldman, the company’s vice president of ...

Small business and big image: You've GotVMail

Small businesses are always looking for an edge when it comes to attracting and retaining customers. During that search, almost all stumble on the seemingly contradictory notion that it is better to appear bigger while maintaining a personalized, one-to-one level of service.

Oh, and do this at a minimal cost, ...

VOIP Grows Up

Internet-based telephone services are finally ready for the mainstream, but what about your pocket?
Network World, 10/24/05

The Voice over Internet Protocol (VoIP) telephone revolution is upon us. In 2004 alone, there was a marked increase in the number of home and home-office VoIP subscribers, due largely to ...

Feedback: On the Road Again

I enjoyed Amanda Kooser’s and Mike Hogan’s February articles on IP-PBX phone systems, VoIP, Wi-Fi and how small companies use technology to stay connected (“Wherever You Go, There You Are” and “Connections”). These technologies have increased my productivity and lowered my communications costs. What’s more, ...