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Insights for Entrepreneurs

Using Skype with Grasshopper

With the recent sale of Skype combined with the number of customers asking how they can use Skype with Grasshopper, we figured now was a perfect time to answer the question.

First let us just say, we love Skype! It’s a great tool and we want to help you understand how you can use it with Grasshopper to create a powerful (and inexpensive) professional image for your business.

How can I use Skype with Grasshopper?

You can combine your Grasshopper and Skype systems for both inbound and outbound calling.

To use Skype for inbound calling, you simply forward your Grasshopper number to your SkypeIn or online number.

To make outbound calls:

The nice thing about Skype is it that when used with Grasshopper, it can help your business stay connected and sound professional at a low cost. Wins for all.

  • Andres Berdugo

    We have been using Grasshopper+Skype for over 2 years for inbound calls and it works like a charm.

    Customers call to our GH number and calls are redirected to my personal SkypeIn number. If I don’t pick up on Skype or I’m away from my desk, Skype will forward the call to my mobile phone. Using this setup I never miss a call.

    Would love to see something for keeping my GH number calling from Skype directly.

  • Joe Morris

    I would very much like to have the ability to set my SkypeOut number to be my Grasshopper number — if you could figure out a way to receive SMS, or some other method, that would be great. I know I can use the call out feature, but it’s a pain to have to manually type in the number I want to dial.

    • Allison Canty

      Hi Joe – we would love to be able to do that as well unfortunately, it’s just not possible right now. In the future you will be able to call out easily with mobile, which is currently being developed.

  • Anthony

    I cannot get my skype online number to work with our grassshopper account.

    When the caller presses the desired number on the greeting, for some reason the call does not get forwarded properly. I see that the call is forwarding but the skyper voice mail will not work with it.


  • Eric Dumont

    I second Joe Morris (above).
    Not being able to have our GH number as the calledID when we make Outbound calls using skype is a problem. I think GH offer combined with Skype is a strong differentiator but unfortunately an incomplete solution.
    We`ll continue testing GH for now but may have to switch to another hosted PBX to get a complete Inbound / Outbound solution.

  • Stevie G

    Has there been any solution for GH to be the outbound Skype number? Either through SMS verification or some other method?
    The Skype Connect feature is not practical.

    • Allison Canty

      Hi Stevie – Unfortunately, we don’t have a solution for that yet.

  • Kathryn K

    I have been successfully using Skype for my inbound GH calls–works great. I just wish the Skype call quality was better :-( I often find myself and the caller speaking over each other–not very professional.

  • Robert

    Please find a solution so my GH number appears at caller ID when calling out from Skype. Without it, people hit call back to other than a GH number. This means you are missing all those minutes and all that revenue. This means my GH is all set up but many callers are ignoring it.

  • Aaron Aiken

    Any update to dialing out using a Skype line?

    • Emma Siemasko

      Hi Aaron,

      Thanks for your inquiry. We’d love to dial out as much as you! Unfortunately, we don’t have an update, but we’ll be sure to pass on your desires to our product managers.


  • Liam Williamson

    Hi guys, any update on Aaron’s query below about dialing out using a Skype line?

    • Emma Siemasko

      Thanks for your inquiry. We’d love to dial out, too. No update on dialing out.

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