Grasshopper Blog

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Work for Yourself? You Work for Your Customers.

This is a guest post by Robi Ganguly, the co-founder and CEO of Apptentive.

A few key takeaways:

  • Know who your customers are.
  • Engage with your customers and learn from them.
  • Use the information you learn to achieve “Customer ESP.”

Entrepreneurs often talk about their motivations behind starting a company and highlight their desire to work for themselves. Many entrepreneurs talk about their need to build something. At Apptentive, we feel a strong desire to create and to control our destiny. We enjoy what we do, we believe in what we’re doing, we’re building a great team and we absolutely LOVE our customers.

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Meet: Andy

It’s Meet the Employees Monday here at Grasshopper.  This week’s employee spotlight is on Andy De Filippis.  Andy is on the HR team here and is our Culture Evangelist. As our Culture Evangelist he works in conjunction with our HR department to set up events inside and outside the office.  Andy is known to put on awesome events like cake day, grilled cheese Tuesdays, panini Thursdays and breakfast sandwich Fridays every now and then (jealous?).   As he says, “when you think of fun at the workplace you should be thinking of me.” and we think every office should have an Andy!

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How Can We Help?

With the New Year upon us, we thought it’d be a good idea to refresh the memories of our long time customers and bring our new customers up to speed on where you can find us should you have a question, need advice, or just want to say hi.

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Meet: Adam Majid

It’s Meet the Employees Monday here at Grasshopper.  This week’s employee spotlight is on Adam Majid.  Adam is on the UX team here and is a Senior Front End Developer. As Senior Front End Developer he works in conjunction with the designers and UX specialists to produce web experiences for our users. When one of our talented designers hands off their work to Adam, he turns that visual design into code, which then renders as a website in the browser for all to enjoy.