Companies We Love
GH in the news- @Grasshopper
- Interested in getting an 855 number? We're taking reservations now - http://bit.ly/ailETt
- RT @chrisgeyer: excited i get to talk with more of our @grasshopper customers today as well
- RT @melilitts: I use @grasshopper as the main means of communication within my business, since our team is spread all over the US!
Grasshopper Updates Archive
What’s Happening at Grasslands?
If you’ve been following our blog over the past year, you may have noticed a few changes lately, mainly we’ve had fewer updates. Well if you didn’t know already, this is due to the launch of Grasshopper Group.
Over the past seven years we’ve gone from GotVMail to Grasshopper, launched Chargify and are releasing our newest product, Spreadable in the next few months. There’s been a lot going on and basically we needed to create a better structure. That’s where Grasshopper Group comes in.
Grasshopper Group is the parent company of Grasshopper, Chargify, Spreadable and any other products we develop in the future. Grasshopper Group will be where we focus our entrepreneurial efforts, allowing our products to improve, evolve and be the best in their respective industries.
What does this mean for Grasshopper?
The only difference is we will have more time to focus on making sure our virtual phone system has everything Read more »
The NEW Grasshopper Affiliate Program: Get $40 CASH for Every Sign Up!
Do you love your Grasshopper virtual phone system? Have a community, blog, or website that loves to promote great products for entrepreneurs? Think your community could benefit from Grasshopper too? Become a Grasshopper affiliate and earn money every time someone you send us signs up!
We’re proud to announce that today we are officially re-launching the Grasshopper affiliate program with a newly redesigned commission structure, new creative assets, and new messaging to help you deliver timely promotions to your readers and users.
Instead of the $25 cash we used to pay out to our affiliates, that commission has been increased by 60% to $40 cash per signup.
Become a Grasshopper Affiliate
It’s simple. All you have to do is sign up for a Google AdSense account then sign up with Grasshopper here. Everything from tracking to check writing will get taken care of automatically. You’ll get paid out every 30 days and won’t have to lift a finger. All you have to do is sell a product that’s already being used by tens of thousands of entrepreneurs across North America. We’ve made your job easy and provided links and creative to help you start selling. Grasshopper has been featured on MSN, CNN, Fox Business, and was ranked one of America’s fastest growing companies in the Inc. 500.
Help us spread the word and sign up to be a Grasshopper affiliate today!
I’m personally available to answer any questions you may have about our program. If you have comments, suggestions, or ideas please feel free to reach out to me directly at affiliates [at] grasshopper.com or leave a comment on this post.
Unlimited Voice to Text: Free Trial Over Monday, Sign up Now!
At the beginning of October we announced the launch of the new Unlimited Voice to Text feature and the feedback has been great:
“This is probably the *best* innovation in voice mail I’ve seen in years. The automated transcription is amazingly accurate, so much that I didn’t realize the first couple of times that it was real. Just assumed it was boilerplate text for marketing the new feature.”
“Great Voice to text feature!! Thanks for bringing it in house. I’ve already signed up to the service.”
@elizabethpw: my voicemail system now emails me voice-to-text transcriptions of each voicemail. THAT IS AWESOME!
@ducttape: Grasshopper phone service just added VMs to text something I’ve wanted for a while – Nice!
As a reminder to everyone, the 60 day free trial is over December 7th (that’s Monday!), for those customers who were signed up prior to October 9th.
With the New Year, Exciting Changes are Knocking on The Numbers Door!
I am very pleased to announce to everyone that we plan on doing some great things with our number inventory after the New Year. Some of these changes are already in progress and are taking place in our Number Porting Process.
What are these exciting changes?
- Local Number Inventory Expansion including Canadian DIDs
- Automation of Grasshopper Porting Process
We are in the process of finalizing a contract with a carrier that can issue us Canadian local numbers. Our goal is to have Canadian numbers available for the first of 2010. We will be getting in touch with our Canadian customers via email in an attempt to find out how many numbers and what areas they need the most so that we can order them accordingly.
The Best Virtual Phone System Is Even Better!
To those long-time GotVMail users that have incorporated our service into your business workflow, why should you get excited about the new Grasshopper virtual phone system? Yes, I know change is difficult. Why fix what isn’t broken. However, there’s plenty to get excited about and hope it will make any pain from change worth it.
So what’s new? Well, here’s what I think are the most compelling changes:
- Flexibility – we’ve introduced the concept of a user and separated it from an extension and a phone number.
Now, you can easily point your phone numbers to any type of extension (e.g., department, employee, dedicated fax, Q&A, etc.) and enable your staff to have access to one or more extensions, or even have multiple staff monitor the same extensions. What’s more, you can limit access to administrative features like plan changes and billing info.
Migration Madness: Nearing the Goal Line
As of October 12th, we successfully migrated 85% of our active customer accounts from the GotVMail platform to the new Grasshopper virtual phone system.
Those that have already been migrated are enjoying the new unlimited voice-to-text feature, as well as the many improvements I blogged about in my previous post about migration.
For those of you still patiently waiting, rest assured that you have not been forgotten. Rather, your current account setup involves the most complicated aspects to migrate, like Q&A extensions, multiple VPLs, no VPLs, etc. We are in the final steps of quality assurance testing for these conditions.
Migration Madness: The New Grasshopper Interface
We are about a third of the way through the migration of our customers off the old GotVMail platform and onto the Grasshopper platform. I’m amazed to learn just how inventive our customers are in configuring the old system to do things that were not originally anticipated. Fortunately, our customers will have many more options to configure their system to meet their unique business needs once they are migrated to Grasshopper.
On the other hand, all of the custom settings and unique configurations that are in use today have certainly been keeping our migration team challenged to ensure a smooth transition between platforms. Rest assured that we are moving cautiously to handle the many nuisances in configurations and to make certain that our customers’ accounts are being migrated to Grasshopper as seamlessly as possible.
