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Insights for Entrepreneurs

Small Business

  1. What’s the ROI of a Phone Call? Track It!

    by Published in Small Business, Virtual Office on

    As a small business owner, marketer, or startup founder, you are well-acquainted with the value of data and analytics. When you run campaigns on and offline, you implement robust tracking tools to evaluate the value of every dollar spent. But what happens when people call you? How can you track that? Trust us — your […]

  2. It’s National Small Business Week. How Are You Celebrating?

    by Published in Small Business on

    It’s the 50th Annual National Small Business Week and small business owners across the country are attending events, celebrating, and hosting competitions. The event is put on by the U.S. Small Business Administration (SBA). This year’s events are happening in Seattle, Dallas, St. Louis, Pittsburgh, and Washington D.C. Each state names its very own small […]

  3. Create a Culture of Fun with These Building Blocks

    by Published in Entrepreneurship, Small Business on

    Companies like Google make ‘fun’ company cultures look so darn easy! What you may not realize is that these awesome environments take a heck of a lot of investment and hard-work. A fun culture doesn’t just happen. If you’re not prioritizing your office atmosphere, employee happiness, and people operations, your company culture may fall flat  — […]

  4. Time-Saving Scheduling Apps for Entrepreneurs

    by Published in Entrepreneurship, Small Business, Tips & Tricks on

    In this Age of Apps, there’s nothing we like more than bells and whistles. We like alerts and syncing. We like voice commands, color palettes, and a host of other fancy features. Scheduling apps and software get released all the time, but many of these digital “time savers” take hours to set up. We want […]

  5. 10 Real Life Home Offices (Photos!)

    by Published in Small Business, Virtual Office on

    Plenty of today’s professionals work from home, but what do their offices actually look like? We weren’t sure of the answer, so we began to collect images from friends, customers, and members of the Grasshopper team. Now, we’ve compiled 10 real life home offices to show the spaces where people work, learn, and grow. 1. […]

  6. Entrepreneurship in the U.S. is Alive and Well! [Stats]

    by Published in Entrepreneurship, Small Business on

    When the economy is in a lull, it’s natural to get anxious and concerned over our homes, jobs, and livelihoods, especially when our businesses are on the line. It’s scary to get started when the economic situation is dire. Despite struggles over the past few years, U.S. rates of entrepreneurship are at an all time […]

  7. 5 Ways to Improve Your Customer Support Team

    by Published in Small Business, Tips & Tricks on

    This is a guest post by Dan Reidmiller, Creative Director at College Hunks Hauling Junk. Ever call a company and instantly get hit with an automated recording?Ever wait a few seconds only to realize that it’s actually a human being reading a script? There’s nothing worse than dialing a call center and talking to someone […]

  8. 5 Tips for Learning to Love an Angry Customer

    by Published in Small Business, Startup on

    This is a guest post by Stefanie Amini, Marketing Director at WalkMe. In a perfect world, all customers would be content and satisfied. In reality, you will come across customers who are angry, upset, and frustrated. As a small business owner, it’s pretty important to learn how to handle this anger. If you can’t handle dissatisfaction, […]