Browse by Skill Level
- Getting Startedfor the beginner marketer
- Off the Groundfor the intermediate marketer
- On a Rollfor the advanced marketer
Think the big guys have a huge advantage? Well, that's not the case! Learn how your local business can easily (and cheaply) appeal to customers.
Who are you thankful for? Maybe it’s a friend who coached you through launching your first product or your dad for showing you the ropes in the family business. This Thanksgiving, let those people know how grateful you are for their help and belief in you.
How can you show your customers you care without breaking the bank and wasting your entire day? We'll show you how with strategies and real-life examples.
We do our best to provide you with resources to grow your business, but we want to know more about you. At Grasshopper, our core purpose is to empower entrepreneurs to succeed. In order to do that, we need some more info! What business problems keep you up at night? What tools do you find […]
Ever go to the beach or pool with your kids and struggle to get their hair and ears untangled from their swim goggles? Dr. Christian Hahn, a cosmetic dentist in Kentucky, was sick of it! He was tired of pulling his children’s ears out of plastic straps and looking at their raccoon eyes. One summer, […]
On Friday, we officially celebrated our 10th birthday! Leading up to the big day, we did 10 days of giveaways on Facebook as well as in the office. However, in the office, in order to be entered to win one you had to play our silly games. Channeling our inner 10 year old self, we […]
This post is part of our 10th birthday celebration. Ever look at old photos and laugh at your outfits or gasp at your hair cut? We know the feeling. As part of our 10th birthday celebrations, we’ve taken a look back at the past 10 years covering everything from the costs of things 10 years […]
It’s our 10th birthday and we can’t help but “act our age!” We’re celebrating like any 10 year old kid would with a fun, bug-themed birthday party, toys, games, and more importantly 10 days of GIVEAWAYS! Our official birthday is on June 4th but we’re celebrating here at the office on Friday, June 28th. Leading […]
No matter how often you use your office, it's essential to have a comfortable and functional place to work.
This post is part of our monthly social roundup. See what’s been going on in the Grasshopper community and stay tuned each month for more great content from our fans, followers and friends!
This month’s customer spotlight is on Zlien, a mechanic’s lien filing service. Scott Wolfe, like a lot of entrepreneurs we meet, comes from a family of business owners. His parents own a retail store and a construction company in New Orleans. With these family genes its no wonder Scott has owned everything from a web […]
This post is part of our 10th birthday celebration. Stay tuned every month for fun posts, like this one, contests and more! Ten years ago, your financial situation may have looked radically different than it does today. Maybe you were working a 9 to 5 at a big corporation daydreaming about the small business you […]
One of the best parts about social media is the ability to connect with our customers, fans and friends. We love getting to know you and learning about your businesses. Most of all, we like getting feedback from those who are using our product day in and day out. With everyone so busy and all […]
This month’s customer spotlight is on Denver’s Moving Boxes, a company that rents and delivers eco-friendly, stackable, plastic boxes as an alternative to cardboard boxes. If you’ve ever had to move before you probably know how painful and expensive the whole process can be…especially when it comes to packing and let’s not forget, the dreaded, […]
This post is part of our 10th birthday celebration. Stay tuned every month for fun posts, like this one, contests and more! In the world of tech, a decade is a heck of a long time, and that’s an understatement. In 10 years, for instance, Facebook went from a college dorm project to a massive […]
Sitting at a desk is terrible for your health. In the long term, it can increase the risk of heart disease, diabetes, and death. It can also negatively impact your state of mind by reducing electrical activity. Not even regular exercise can effectively offset the damage. But people do it anyway — for the job, for […]
We often communicate using the written word, rather than the spoken voice, and this might be bad for business.
Cupid shoots arrows into the hearts of lovers, but rumor has it he’s also out to get businesses. This Valentine’s Day, make your company a target. You might run a construction company, a growing startup, or be a reseller of coffee mugs. It doesn’t matter what your product is, if you follow our tips, there […]
Never touched a line of code? No worries — you’re still an asset to your business. Somebody needs to find customers, negotiate strategic partnerships, fuel marketing momentum, and build funding streams. That person is you. As valuable as you are to your business, however, it’s easy to feel discouraged. “Hackers are the magicians of the start-up […]
Are you sick of working with grumpy people? Do you dread going to work every day? Ever find yourself staring at the clock waiting for it to turn 5 so you can leave? If so, sounds like you need a change! Lucky for you, we’re hiring! We’re building a global brand to help entrepreneurs change […]
This post is part of our 10 Year Celebration. Stay tuned every month for fun posts, like this one, contests and more! Be sure to check out the contest at the end of this post! UPDATE: The contest has now ended. Congratulations to Ryan Lermen! Ryan won the $25 AMEX gift card. If you’ve visited […]
We have a lot of great events lined up for the month of February. We’ll be in Tennessee for the EverywhereElse.co conference, Atlanta for BarCamp, and Boston for Boston’s Startup Weekend. We’re also lucky enough to have a handful of free tickets to give away to our friends for the EverywhereElse.co conference and Technori Pitch […]
Hopefully by now you’re familiar with the many benefits of coworking and collaborative work spaces. If not, be sure to read our post, “8 Perks of Coworking Spaces for Savvy Entrepreneurs.” If you’re still on the fence about whether or not to join a coworking space, or if you can’t afford a full throttle membership, […]
The business world can be tough to navigate. You might be feeling lost, frustrated, or confused about new directions to pursue. That’s okay — it’s normal and there are plenty of resources out there to fuel your career advancement and help you cultivate your leadership skills. We know what you’re thinking, that type of reading is […]
In part 1 of our “Is a Degree In Entrepreneurship Really Worth It?” series, we interviewed two alumni of university entrepreneurship programs. We wanted to better understand how their Alma mater contributed to their success as a business owner plus uncover any regrets. To give you some more insight into the value of university entrepreneurship […]
This is a guest post by Brie Weiler Reynolds, Director of Content and Community at FlexJobs. Before I started working from home, I dreamed of the day when I could throw on my favorite pair of jeans and an old t-shirt, commute all 10 feet to my home office, and be more productive than I […]
As the owner of a business, your company likely started as your idea. What was once a glimmer of inspiration is now a real, live business with customers and revenue. Your business is the product of you investing your time, money and energy into it. Now, its not always rainbows and butterflies, especially when then […]
Ever wanted to pick the brain of a successful entrepreneur? Well now here’s your chance. As part of our 10th birthday celebration we’re featuring a quarterly Q&A with our founders, David Hauser and Siamak Taghaddos. We’re kicking things off this quarter with some questions we created, but moving forward, we want your help! What questions […]
This is the first of two posts dealing with entrepreneurship programs. Next week we’ll follow up with profiles of two more entrepreneurs and the programs they chose. Over the last 10-15 years, many universities have started to offer classes in entrepreneurship, including the option to minor or major in this intriguing and risky field. A […]
It’s an unsettling reality that most new ventures fail — 70 to 80 percent if you’re measuring success by projected return on investment, according to Harvard Business School. You jump in head first with full confidence and high hopes — and then you fall flat on your face so hard that it hurts. What’s an up and […]
Content marketing was one of 2012’s biggest Internet industry trends. But what exactly is it? “Basically, content marketing is the art of communicating with your customers and prospects without selling,” according to The Content Marketing Institute. “The essence of this content strategy is the belief that if we, as businesses, deliver consistent, ongoing valuable information […]
This post is part of our 10 Year Celebration. Stay tuned every month for fun posts, like this one, contests and more! It’s hard to believe that 2013 is already here. It seems like only yesterday that the MP3 player made its debut and Napster took the world by storm. But it wasn’t yesterday — it […]
The New Year is officially here, and with it comes New Year’s resolutions. By now, you probably have your market and performance goals for your business well-defined, but consider these seven meta-goals to help you reach those other benchmarks. 1. Delegate One Task Each Day While planning your work each day this year, choose one […]
Before you shell out thousands for a professional consultant to come in, check yourself for these six all-too-common small business mistakes.
10 years ago, our co-founders David Hauser and Siamak Taghaddos met as undergrads studying at Babson College. Their business partnership blossomed nearly overnight and together they developed the beginning of what is today known as Grasshopper, the Entrepreneur’s Phone System. Over the past 10 years we’ve successfully petitioned President Obama to declare National Entrepreneurs Day […]
Crowdsourcing king Kickstarter.com might not be the best bet for aspiring entrepreneurs to raise funds. Check out our crowdfunding comparison.
Take a look at these 5 apps to increase your odds of setting and reaching your goals.
Happy holidays and best wishes in the New Year from all of us here at Grasshopper!
What do you know about your website’s visitors? Where do they come from? What are their key preferences? What is your website doing well, and where is it missing the mark? The answers to these questions are crucial for your business and have the potential to save you time and money. Small business owners, entrepreneurs, and […]
If you love data, you’re probably familiar with basics like pageviews, impressions, bounce rates, and shares. But are they essential to your business?
This is a guest post by Charlie Tribbett and Larry Baker, co-founders of Bolstr. Have you ever considered crowdfunding investment capital to grow your business? You may be thinking, “But, I thought that was only legal for creative projects looking for donations?” Sure, that used to be the case but it’s about to change in […]
It would be great to be a startup with a business plan and $50 million in venture capital. The truth is, those Cinderella stories are few and far between.
We know the holidays can be stressful with running your business, holiday travel, and even buying gifts! With so much to do, it’s hard to find time to find that perfect gift for everyone on your list, so let us help. At Grasshopper, we’re proud to say we have some pretty cool customers, creating really […]
A virtual phone system puts all the great features of a traditional business phone system into the hands of small businesses and entrepreneurs like you, but without the high cost and maintenance. Today, businesses are using virtual phone systems to help them sound professional and stay connected when they’re on the go. But a virtual […]
This is a guest post by Wendy Keller, Literary Agent & Grasshopper customer. Looking for an inexpensive, easy way to attract and retain more customers? The answer may be right on the tip of your tongue…or your fingers. Entrepreneurs who leverage the power of language quickly discover that the very act of providing customers with […]
Did you know Pinterest is the fourth largest web traffic driver in the world? Learn how to rock pinterest for your startup.
In today’s competitive marketplace, superlative customer service is no longer optional: It’s required. Yet how can online businesses reach all the way across cyberspace to deliver exceptional customer service? Live chat technology provides the timely, relevant and friendly communication online customers crave and online businesses need to succeed. We spoke to four companies that offer […]
To all of our customers, friends, fans and followers, we hope you all have a safe and happy holiday!
As most of you probably know, this Saturday, November 24th, is Small Business Saturday, a day dedicated to supporting small businesses around the country. According to American Express, founders of Small Business Saturday, this day is, “a day for everyone – from the business owners who create jobs to the customers who buy locally – […]
With Thanksgiving just a few days away, we’re reminded how thankful we are for all of our customers, fans, friends and readers not just this week but every week throughout the year. To show our appreciation, we thought it would be fun to do a little giveaway. Then we thought it would be even more […]
On Monday we announced a contest to celebrate today, National Entrepreneurs’ Day. To be entered to win the contest we asked readers to share what or who inspired them to become an entrepreneur. We randomly selected a winner from our pool of entrants and are excited to announce our contest winner is…
Today, it is estimated that there are more than 8.3 million women-owned businesses in the United States. These women owned businesses are responsible for employing upwards of 7.7 million people and generating nearly $1.3 trillion in revenue, according to the State of Women-Owned Business Report. So, what is the driving force behind all these women […]
Necessity isn’t always the mother of invention, especially when it comes entrepreneurship. It used to be that people who started their own companies were motivated by the idea of being their own boss. Now-a-days, that’s not always the case. Today people start businesses for all sorts of reasons, some even accidentally. In fact, the invention […]
Earlier this month President Barack Obama issued a proclamation recognizing November 2012 as National Entrepreneurship Month. As many of you may remember, 2 years ago our co-founders David and Siamak successfully petitioned the President for a National Entrepreneurs’ Day. Today, we’re excited to announce that David, Siamak, and Amir Tehrani, co-founder of The Legacy Foundation, […]
Earlier today we announced our co-founders David and Siamak, along with the help of Amir Tehrani, were once again able to get the President to recognize National Entrepreneurs’ Day and proclaim this Friday, November 16, 2012 as this year’s National Entrepreneurs’ Day. In celebration of this momentous occasion we’ve teamed up with our friends at […]
Perhaps this proverb says it best: “Necessity is the mother of invention.” Women leaving their jobs to have children and opting to start their own business is a growing trend. Don’t mistake this for a short-lived fad like leg warmers and perms. Today, mompreneurs play a strong and definitive role in the world of entrepreneurship. According […]
What comes to mind when you hear the expression “online advertising?” Do you immediately think of pop-up blockers and spam folders? How about free iPod scams, click bots, and low-quality content farms that are set up to do no more than funnel traffic? The sad truth is that the “good-old-days” of online advertising were full […]
Over the past few days many people have felt the damaging effects of Hurricane Sandy. Here at Grasshopper, we want to help. While we can’t rebuild houses or bring back possessions, we can help your businesses stay open, or at least connected during this time. If you are a business affected by the recent hurricane, […]
The decision of whether or not to hire remote workers is often based on two competing ideas for a small business owner.
In Part 2 we discuss how to network with flair and initiate business relationships that will last well beyond the first introduction.
At Grasshopper, our core purpose is to empower entrepreneurs to succeed. We live out this core purpose in everything we do, and here in our office, there’s no shortage of entrepreneurial juices. It’s not uncommon for an employee to leave to start their own business, like Jonathan Kay who left to launch Apptopia and Mike […]
Tempting as it may be to sit in front of your computer 24/7, sales and deals don’t happen behind your desk (or kitchen table, or makeshift office space). Businesses grow via handshakes, business card exchanges, and casual encounters. Don’t know where to go? Can’t figure out where to network to meet the people who can […]
From high tech to finance, medicine, and e-commerce, women have built some exceptional companies in all industries imaginable. “The particular qualities of women’s leadership take on a new significance and a new power in today’s world. I believe that the strengths women possess and the behaviors that set them apart will lead us forward in […]
Last week we held a giveaway for 3 PumpkinWOW party packs. To be entered to win 1 of the 3 party packs we asked readers to share a startup “trick” and we got some really great tips! And the winners are… PJ – “Hire slow. Take your time hiring and don’t settle for the first […]
A woman starts a business in the U.S. every 60 seconds. Just think how many women-led business ventures will launch while you read this post? That stat comes from Dr. Tracey Wilen-Daugenti, VP/managing director of the Apollo Research Institute and author of the upcoming book Women Lead (2013). She also notes that without women, the […]
In honor of all the women changing the world today, we created our newest video Women Can Change the World [tweet] to not only inspire other women entrepreneurs but also to celebrate those who helped us get where we are today. Please join us in supporting all of the past, present and future women pioneers, […]
The startup scene is filled with some seriously cool business concepts that are redefining the future of tech. Women are an invaluable part of leading some of today’s coolest up-and-coming organizations, and they are driving innovation in some of the most creative ways imaginable. In celebration of the great minds, leadership and creativity of today’s […]
Trick or treat! With Halloween just around the corner we thought it would be fun to do a little giveaway. This week we’ll be giving away 3 PumpkinWOW party packs (12 pumpkin tattoo patterns in each) to 3 lucky people. Thanks to our Tell Us Your Story program, we recently met Grasshopper customer Jim Christopherson, […]
There are solutions out there to help you feel productive and not just busy. Here are seven tips to help you save time while working on-the-go.
Grasshopper brings you the BEST assessment tools for entrepreneurs. Read on to find out how your personality fits in your business.
Your product or service may be one of a kind, but you need the right kind of marketing message in place to ensure your customers feel the same way. Beyond just a catchy tagline, you need to brand your company and tell your story in a way that gives customers an idea of who you […]
Apps are the new Internet: a technology boom that is making some people a pile of money while simultaneously changing the way other people do business. While it’s true that many apps are simply new and shiny ways to do the same old thing, a few rise above the rest and improve business communication immensely. […]
What’s more exhilarating than jumping feet-first into a brand-new business idea and investing every waking hour into bringing it to life? For entrepreneurs, not much. The luxury of spending all that time on a new venture, however, is something few have at the very beginning. “Starting a business doesn’t necessarily mean that you have to […]
Today we’re celebrating Khoi’s 5th anniversary here at Grasshopper.
For every startup Cinderella story, there are exponentially more failures. “Very few companies achieve their initial projections,” Shikhar Ghosh said in a quote for a Harvard Business School blog post. [pullquote]That’s why mentorship is so important[/pullquote], says Dan Martell, a serial entrepreneur and angel investor with a portfolio of about 18 companies. These days, he’s working on […]
All businesses need secure communications. High-level corporations have secrets ranging from classified government contracts to research and development results. But, large organizations aren’t the only ones that need to be cautious of their communication strategies, even small businesses have confidential information that are for their eyes only. Whatever level you’re playing at, these 6 tips can […]
One of the hardest parts of starting a new business is getting it off the ground. Raising startup funds, learning the ropes and finding those first few customers is not easy. Success takes hard work and hustle – but if you know where to go and what to do, the process gets much easier. Entering […]
Your online presence may have given your small business the ability to go global, but what happens when you are out and about in the world yourself? How do you do business then? Processing transactions and invoices on the go means you can operate your business at full speed whether you’re at a trade show, […]
This week’s employee spotlight is on Siamak Taghaddos. OK, so maybe he’s not technically an employee but he sure does play a big role here at Grasshopper. Siamak is the co-founder and CEO of Grasshopper. He oversees the strategic direction of the company and is our company’s brand and product visionary. Let’s get to know […]
The success of your company can be directly impacted based on how well you manage your variable expenses such as the phone bill, electricity, heat and other utilities. One method for reducing those variables is to streamline your office communications. When you do this, you pare down to just what you need and use. Thus, […]
If you want to be a successful entrepreneur, you have two options: learn from your own mistakes as you go, or take note of lessons learned by those already at the finish line. We sat down with a few of our friends in the start-up world to glean from their sage wisdom and experience. The […]
With today’s growing mobile workforce more and more people are working from untraditional workspaces such as their kitchen or coffee shops. Here in Boston we’ve even seen people working from rafts in the Fort Point Channel. In an effort to help fuel this mobile workforce of independent workers, freelancers, startups and entrepreneurs and increase awareness […]
This week’s employee spotlight is on Stephanie Bullis. Stephanie is our word of mouth marketing manager. She runs our buzz department here at Grasshopper and is responsible for generating “buzz” about Grasshopper through press, events and other fun things that get people talking. The goal of Stephanie’s job is to make sure our customers have […]
As a business owner, time is one of your most valuable assets. You need to make the most of every minute. If you don’t, you risk doing serious detriment to your company’s momentum. Every saved hour translates into a serious cost reduction, thus improving your bottom line. Imagine if every single employee were able to […]
Pinterest is all the rage among small businesses, and for good reason. The social networking site offers something substantially different to brands.
This week’s employee spotlight is on Sean Valiente. Sean is our staff accountant. According to Sean, he’s the “the super accountant here at Grasshopper. This basically means I keep track of the money, pay the bills and play with spreadsheets all day. Yay spreadsheets!” Thanks to Sean, we all get paid every week. Let’s get […]
Is your Facebook business page getting you down? Once upon a time, when you posted a status to your small business’ Facebook page, your fans actually saw it. Now, that’s not necessarily the case. “The new changes to subscribing, timelines and friend lists mean that business pages are barely showing up in user’s feeds anymore,” writes […]
Like beets and Justin Bieber, negotiating is something people either love or hate. But no matter how you feel about it, it’s an unavoidable part of being a small business owner. The good news, writes experienced negotiator and founder of The Trademark Company, Matthew Swyers of Inc.com, is that you get practice negotiating all the time. “Have you […]
Realtors are a super competitive bunch. They compete over properties, zip codes, and buyers. The stakes are high — it’s relatively easy to become a realtor, but hard to succeed. Those who succeed can make millions of dollars. The others die a slow and painful (business) death. Entrepreneurs face similar competitive dynamics. Developing products and […]
Few business owners start off with a sleek corporate office and a full bank account (dreams don’t count). For most entrepreneurs, every hour is dedicated to growing their company and every dollar earned is reinvested. To survive, there’s no room for wasted time or expensive resources. That’s why small business owners everywhere are turning to […]
With the election just a few months away and the unemployment rate remaining unchanged last month; job creation is a hot topic right now. In fact, according to a recent Gallup poll, Americans named job creation as the top priority for the election this year. Despite the differing opinions between parties on how best to […]
This week’s customer spotlight is on Klury, a company started by father-daughter duo, Mandy and Bob Russell. Klury makes luxury, designer fashion items available to everyone, even those on the tightest of budgets. Since it’s April launch, Klury has been disrupting the consignment industry with their innovative approach to buying and selling your designer items. […]
This week’s employee spotlight is on Nick Johnson. Nick is the user experience lead on our design team. Ever wondered who designed our site? Well, that’s Nick and his team! They’ve designed everything from our website to our banner ads and even the user interface you all log into every day. Nick helps ensure that […]
When you get sick, you go to a doctor. But when you get sick of how much it costs you to go to a doctor, where do you go? There’s no doubt that affordable health care continues to be one of the major political and economic issues in this country for families and small businesses […]
Today, many freelancers, entrepreneurs, and start-up companies are building their businesses from their “home offices” — also known as their basement, kitchen table or garage. However, being a small company doesn’t mean you have to stay cooped up in your home (or even the local coffee shop) until you can afford to pay office rent. […]
Profits happen when your income exceeds the cost of doing business, and profits suffer when those costs bloat into an unmanageable “monthly nut.” Though large cost-cutting projects can make dramatic changes, one of the best ways to increase small-business profits is to look at your variable expenses: cleaning supplies, electricity, gasoline…and your phone bill. You […]
This week’s employee spotlight is on Mike Morris. Mike leads the marketing team and is Vice President, Customer Acquisition & Retention. Mike is responsible for managing the marketing, customer acquisition and support functions here at Grasshopper. Essentially, he is responsible for getting new Grasshopper customers and making sure that all customers are well taken care […]
Palms sweating? Voice shaky? Feeling a little queasy? For the majority of people, this is what the moments before a presentation feel like. No matter how confident you may feel as a small business owner who talks to clients and vendors every day, there’s something different about getting up in front a crowd, clearing your […]
People don’t often think of small biz owners as superheroes. But when you think about how determined, dynamic and resilient entrepreneurs are, plus the tremendous economic impact small businesses have in the US – it’s just a matter of time until a new mega magnate joins the Justice League. For those of us in the […]
This week’s employee spotlight is on Brett Clark. Brett works on the engineering team and is a software engineer: IP telephony. He works with the engineering and NOC teams to explore and build next generation features for our virtual phone system. When he’s not working on new features, he pitches in to help solve technical problems […]
Phone tag got you down? No matter how understanding you can be as a small business owner, when a potential sale keeps slipping through your redialing fingertips, it can really test your patience — not to mention your bottom line. But, what if you didn’t have to wait for a call-back to get the ball […]
Video can be intimidating. No matter how easy video production and publishing becomes with digital cameras and YouTube, it can still be tough for a small business owner to take the leap. Video, after all, is the medium of Steven Spielberg and George Lucas. How can a small business avoid looking like an amateur against […]
Today we’d like to welcome our newest partner, Payvment. Payvment is the #1 social commerce platform on Facebook whose goal is to connect people, products and conversations in new ways to reinvent online shopping. Payvment helps you take advantage of the billion plus conversations happening on Facebook and Twitter every day. So, how do they […]
The cost of starting a web-based business has dropped dramatically — to the point where small teams can bootstrap their way to profitability in very little time, but most entrepreneurs will still find a need for investors of some kind. For starters, not every business can run with zero operating costs. Some types of businesses, […]
Communication in your business is like the nervous system in your body. It controls the flow of information in and out of the entire organization. It brings in data, orders and news, sends out requests for supplies, marketing messages and information for your staff. A business without communication is not a business — it’s an […]
This week’s employee spotlight is on Khoi Nguyen. Khoi is a senior systems engineer here and works on our network operations teams alongside others like Kevin Walsh, Gabe Ong, and Kevin Cormier. Khoi works hard to maintain our system’s stability and leads our hardware and software upgrade projects.
This is a guest post by RightSignature, a popular web service that provides an easy, fast way to get any document filled out and signed online – contract, NDA, form, you name it. You have a dream. But no matter how brilliant your business idea, there is a dangerous ravine you need to cross in […]
Wondering what we’ve been up to lately? Well, last week we gave our Facebook fans a special sneak peek at something we’ve been working very hard on and that’s our mobile initiative. Today, we’re excited to officially announce the launch of our newly designed mobile site. Our mobile site was designed in tandem with the […]
A few months ago, a crowdfunding bill was signed into law by the President. This bill comes as part of the JOBS Act and has the potential to seriously change the way businesses raise capital in the very near future. Although you can’t take advantage of it just yet, if you’re in the market for […]
This week’s employee spotlight is on Kevin Walsh. Kevin is a systems engineer here at Grasshopper and is on our network operations team, also known as the NOC team around here. Kevin works alongside a handful of other systems engineers who monitor and maintain the various aspects of Grasshopper’s systems. He specifically focuses on maintaining […]
B2B marketers can’t ignore Quora. Positioned as a question-and-answer (Q&A) engine for any topic, the platform gets people talking — about everything. “It blends the best in people from their academic, work, and personal lives,” said tech marketing consultant Gaia Dempsey. “I definitely engage with topics related to my business, like social media and analytics. […]
Last week we launched Part I of this article which focused on running a business while being a mom and tips on finding a mentor. This week’s topics are growing into a leader and defeating stereotypes – important topics for any entrepreneur! So, how do women overcome the odds, defeat stereotypes and increase their presence […]
Meet Grasshopper's remote employees and see their workspaces. Plus tips for productive remote work!
This week’s employee spotlight is on Kevin Cormier. Kevin is a systems engineer here at Grasshopper and is on our network operations team. He helps maintain the systems that keep Grasshopper up and running, focusing specifically on our Linux infrastructure.
By now, we all get it: Search engine optimization is really, really important. Like those who refused to buy cell phones until they were the last one standing (standing somewhere alone, where no one could reach them), even the most reluctant of small business owners are now realizing they can’t just throw a website up […]
With nearly every small business engaged in digital marketing, how much does it matter that you were one of the pioneers?
According to one study from the Center for Women’s Business Research, approximately 40 percent of private businesses in the U.S. are women-owned. And many of these women are thriving beyond their careers. They’re having children, getting married, taking family vacations, and redefining the art of “having it all.” Any woman entrepreneur will tell you, however, that […]
On Wednesday MassChallenge announced their 2012 Accelerator finalists. Of the 125 finalists, 5 of them are Grasshopper customers! How cool is that? We’re very excited for them and can’t wait to see what these companies have in store. Over the next few months these startups will be working hard preparing their business and pitches for […]
This week’s employee spotlight is on Kamal Bhatia. Kamal is a business intelligence analyst on our business services team. He is responsible for creating scheduled and ad-hoc reports as well as supporting retrospective and projection analyses. He also creates programs to generate summarized data within our reporting environment aligned to existing and future reporting needs.
It’s been a while since we’ve done a round up post of some of the most popular content on our blog.
More than 10 years ago, Heather Armstrong launched a blog to joke about pop culture, her job, and life as a single woman. As the years passed, she got married, had kids, suffered from extreme postpartum depression, dealt with broken washing machines, decorated her home, cleaned spit-up, changed diapers, and wrote about it all. Over […]
Remember running back into the office and checking messages on the old answering machine? Push the wrong button or grab a pen that’s low on ink and — whoops! — the message was long gone. Phone systems have come a long way since then, and now virtual pbx and VoIP systems have led the way […]
This week’s employee spotlight is on Gizem Gaudet. Gizem is a business analyst on our customer development and retention team here at Grasshopper. She works with the product, design and engineering teams to gather and document business requirements for software development projects. She also investigates the operations of different functional business areas, researches solution options and […]
While the cost of launching a startup continues to fall at an exponential rate, there’s still a cost involved — and as such, there’s still a need for funding. Investing time in employees to help build and market products, as well as on accountants and lawyers to ensure regulatory compliance, are all important costs that […]
When was the last time you called your own business and listened to your voicemail greeting? If you’re like most, it’s probably not that often. Voicemail greetings are one of those things we all tend to set and forget. The thing is, your voicemail is often the first impression a new customer gets of your […]
This week’s employee spotlight is on Gabriel Ong. Gabe is a senior systems engineer on the network operations team here at Grasshopper. He works on and maintains the system and network infrastructure for the Grasshopper platform. Let’s get to know Gabe…
Startup failure rates are infamously high. The U.S. Small Business Administration reports that regardless of the year a business is founded, the majority of the business will go out of business within five years and two-thirds are no longer operating ten years after being formed. Growth is a good problem to have, unless of course […]
Meetings. Does anybody enjoy them? Nothing is more telling than when you announce the end of meeting and everyone at the table suddenly lurches back into consciousness. Were they all asleep? Was anything really accomplished? According to some pretty shocking statistics, the answers to those questions might sadly be “yes” and “no,” respectively. In Entrepreneur.com, […]
Phone ringing off the hook? What a great problem for a small business have! Though you’d probably agree that too many phone calls is preferable to the sound of crickets, managing a tidal wave of customer calls is a tough job. Is it better to have an employee field every call? If you ask anyone […]
Social media is the new word-of-mouth and active participation is key for engaging customers and clients on the web. With so many opportunities to connect, it’s easy to become overwhelmed and stuck hiding behind the scenes or in analysis mode. While you get focused and begin to refine your strategy, here are a few simple […]
Ever wish you had more time in your day? I know we do! As small business owners, we all find ourselves dreaming of having just one or two more hours in the day. Imagine how great it would be to actually check things off your to do list or start AND finish multiple projects in […]
This week’s employee spotlight is on Domenic Tambascia. Dom is the manager of systems operations here at Grasshopper. He manages the team that ensures our systems achieve the highest uptime possible and he’s also responsible for leading the charge on all of our virtualization efforts. Basically, as he says he, “hears phones ringing in his […]
Added values can mean the difference between a prospect and a sale.
Today’s customer spotlight is on Sensible Sitters. Sensible Sitters is a babysitter’s club turned small business, founded by Vanessa Wauchope. Vanessa started this company back in 2005 at the age of 22 when she saw an opportunity in the market to make a difference in the world of babysitting. How’d she do it? Let’s take […]
This week’s employee spotlight is on David Hauser. OK, so maybe he’s not technically an employee here but he sure is a big part of Grasshopper as the co-founder and CTO. He’s also an angel investor and has launched more than five companies including Chargify, PopSurvey and PackageFox.
Large multinational firms have been excited about cloud computing for years. For them, cloud computing means freeing up technology resources, software, and hardware needed to build and run parts of their businesses. The move toward the cloud has enabled companies like Salesforce and Amazon, to turn traditional technology solutions into value-added services. By moving resources […]
Mo’ money, mo’ problems or “Touched by an angel.” These two pearls of wisdom signify all those financial headaches, bursts of euphoria, and days when you just feel like you’re sitting at a desk between Michael Scott and Dwight Schrute. Either all the money in the world won’t fix your problems, or it seems like […]
This week’s employee spotlight is on Eric Ayala. Eric is a network engineer here at Grasshopper and is on our network operations team. Eric works on Grasshopper’s network infrastructure and firewalls. If you’ve ever called into support with an issue on your account, you may have crossed paths with Eric who can also be found […]
It’s what gets you up in the morning and what motivates you to meet your goals. It can also overwhelm and make even the smallest task seem impossible. Entrepreneurs know that stress is a part of the job. Unfortunately, some days it’s your greatest asset and others it’s your toughest competition. There’s nothing worse than […]
What do you see when you look at your business? The upcoming staff meeting? The pile of papers on your desk? The production schedule? As the owner of a small business, odds are you see your business much differently than your customers do. After all, looking out is simply much different from looking in. We […]
This week’s employee spotlight is on Don Schiavone. Don is our COO here at Grasshopper and on our management team. Simply put, Don is responsible for making sure the vision of Grasshopper’s founders becomes a reality by ensuring that we have the right people doing the right things at the right time. This is most […]
When small businesses think about communications, they typically think about the customer. And why wouldn’t they? As business owners, we know the pressure is always on to get your message out to the consumers most likely to purchase. While you’re focused on connecting with your customers, the small business next door is focused on hers, […]
At Grasshopper, we love getting to know our customers and learning about their stories. In fact, we created an entire page Tell Us Your Story page on our site so that we could better learn about our customers and their entrepreneurial journey. If there’s one thing that always stands out to us in our customer’s […]
With smart phone adoption surpassing 100 million owners it may be time for your small business to consider adding a QR code to your marketing mix.
It’s Meet the Employees Monday here at Grasshopper. This week’s employee spotlight is on David Janelle. David works on the user experience team as the Interaction Designer. David designs all of our websites, banner ads and print materials for Grasshopper. It’s his job to make sure everything fits with our brand while looking as appealing […]
A few months ago we decided to launch a newsletter for our customers. We’re always reading all sorts of interesting, inspiring and downright awesome articles about growing your small business and we thought everyone should benefit. We started this newsletter with the intention of sharing all this great content with just our customers but since […]
The results are in and the winner of our Take Your Dream Team to the Final Four contest is Paige Piper.
Behind every great company is a workforce of superior employees. Hiring the best talent allows you to build your business and creates a positive work environment. But how you hire is important. Zappos hires for cultural fit, Google is known for its crazy interview questions and even Chick-fil-A makes sure the people they hire already […]
The results are in and we’re officially down to four startup dream teams in our Take Your Dream Team to the Final Four contest. These four teams ended last week’s Elite 8 round with the most votes. The pressure is really on now as this week is the last round of voting! The team with […]
Did you know March is Women’s History month? It’s true! And with 8.1 million women-owned businesses in the U.S, accounting for more than $1.2 trillion in revenues and an estimated 15.3 million new jobs by 2018, we thought it was certainly worth celebrating. In honor of Women’s History month, we pulled together a must-follow list […]
Grasshopper, the entrepreneurs' phone system, is managed online and through the cloud, but it's not the same as VoIP.
We got some pretty cool dream teams and have selected the Elite 8 teams. Now, its up to the public to decide which teams make it to the Final Four round.
From national retailers to online sellers, small businesses have a lot of competition. A little competition isn’t always a bad thing though. A positive byproduct of this onslaught is that it’s turned nearby businesses from neighbors into allies. How? Attracting customers is no longer just about convincing them to buy, it’s also about convincing them […]
A small business owner who doesn’t actively engage in detailed benchmarking might answer the question, “How’s business?” by saying that it’s good, or that things are slow. If all they’re tracking is revenue each month that may be all they can say about how the business is performing. More detailed statistics give better insight into […]
Last week we launched our Take Your Dream Team to the Final Four contest. We asked people to submit their startup dream team for a chance to win a trip to the Final Four. A startup dream team is made up of a CEO, location, product type, funding and an exit strategy chosen from our […]
Your business is taking off. That’s good news. But you’ve had to work 14-hour days for months on end just to get there. You’re starting to run ragged and you’re beginning to think it’s time to hire your first employee. Hiring your first employee isn’t as simple as just posting a job ad and assigning […]
Entrepreneurs, small business owners, and startup founders wear many professional hats from product designer to chief operating officer and business development lead. Constantly shifting gears and adapting to changing situations, they are resilient, ambitious, forward-thinking, and passionate about their business. Such a jack-of-all-trades existence requires learning new skills–lots and fast. Whether it is to explore new product directions […]
Grasshopper is taking over the United States! With our trip to LessConf this week and BarCamp Tour right around the corner, we have some exciting events coming up across the country. In the next two weeks you can find us in San Jose for SMX West and Austin for SXSW. Check it out:
With March Madness just around the corner, we thought it’d be fun to get in on the action and host a March Madness contest of our own, startup style. On Monday we’ll be launching our Startup Dream Team contest. To be entered to win, you’ll have to submit your ideal startup team and face off […]
About a month and a half ago, we launched a video contest and asked you all to create a video to inspire women entrepreneurs to start and grow their businesses. We were looking for a timeless video to inspire female entrepreneurs like the Jim Beam ad or our Entrepreneurs Can Change the World video. We […]
This week’s employee spotlight is on Darren Rosebrugh. Darren is on our product management team and is a product manager for Grasshopper. Some of you may already know Darren as part of his job is talking to customers and researching ways to make Grasshopper even better. Darren then takes those ideas and works with our […]
After reading Mark Cuban’s new ebook, How to Win at the Sport of Business, we were blown away and inspired by Mark’s story. His unconventional approach to business offers a refreshing perspective on how to build a successful business that we can all benefit from. In his book, he shares his wealth of experience and […]
We’ve ignored the warnings about the insanity that may ensue and are packing our bags and heading south for the most epic startup event ever – LessConf. What attracts us to LessConf you ask? Tweets like this. “You should attend if you like pudding, karate chops and lasers (in that order)”and this, “you may not […]
The entrepreneurial nature vs. nurture debate goes far back, but with entrepreneurship on the rise, perhaps it's time to take another look.
It’s Meet the Employees Monday here at Grasshopper. This week’s employee spotlight is on Craig Tata. Craig is on our systems integrity team and is a systems engineer as well as our compliance manager. As a Systems Engineer, Craig works hard to ensure that our systems operate as designed and as our Compliance Manager, he’s […]
Got questions about how minutes work on the Grasshopper phone system? We explain in this post.
It’s Meet the Employees Monday here at Grasshopper. This week’s employee spotlight is on Chris Buchino. Chris is our Director of Systems Architecture. He works on our engineering team creating the software that makes our phone system work. In particular, he leads the architecture team and is responsible for the technical design and leadership.
A few weeks ago, BostInno had readers nominate their favorite blogs by an individual or company in the Boston area to be a part of their Insider Awards. We’re excited to announce that out of 327 nominations, we were nominated as one of the Insiders for the Tech & Startups: Company category. We’re proud to […]
It’s Meet the Employees Monday here at Grasshopper. This week’s employee spotlight is on Casie Gillette. Casie works on the marketing team as the Online Marketing Manager. If you’ve ever seen us in search results, clicked on a Grasshopper ad or felt stalked by one of our banners, that’s probably her fault.
If you’ve been on the internet at all over the past few weeks, you’ve probably come in contact with a Sh*t _______ Say video and let’s be honest, they’re pretty funny. There’s just something about people saying it like it is. Today, we’re launching our own video, Sh*t Entrepreneurs Say. Check it out and we promise it’s […]
This is a guest post by Robi Ganguly, the co-founder and CEO of Apptentive. A few key takeaways: Know who your customers are. Engage with your customers and learn from them. Use the information you learn to achieve “Customer ESP.” Entrepreneurs often talk about their motivations behind starting a company and highlight their desire to […]
It’s Meet the Employees Monday here at Grasshopper. This week’s employee spotlight is on Andy De Filippis. Andy is on the HR team here and is our Culture Evangelist. As our Culture Evangelist he works in conjunction with our HR department to set up events inside and outside the office. Andy is known to put […]
With the New Year upon us, we thought it’d be a good idea to refresh the memories of our long time customers and bring our new customers up to speed on where you can find us should you have a question, need advice, or just want to say hi.
It’s Meet the Employees Monday here at Grasshopper. This week’s employee spotlight is on Adam Majid. Adam is on the UX team here and is a Senior Front End Developer. As Senior Front End Developer he works in conjunction with the designers and UX specialists to produce web experiences for our users. When one of […]
Business owners who don’t have a blog often ask if they should start one. Others who have let theirs get dusty wonder if they should begin posting regularly again. Even those who currently have a business blog will sometimes question if the time spent creating content is going to increase their business. The answer to […]
Do what you’re good at and contract out the parts of your business that aren’t crucial. Simple enough right? Let’s explore… Cloud computing has made automating non-essential parts of your business super easy. After all, these technologies are super powerful and cost just a fraction of what it would take to build them in-house.
When was the last time your meeting with a fellow entrepreneur or investor ended with them spiritedly walking away while singing the popular refrain “Mixing business and pleasure shall be your greatest treasure”? That’s right, never. Besides the fact that entrepreneurs and investors rarely moonlight as bards, the question of whether good friends make good […]
No matter what business you’re in, you’ve probably come in contact with a startup, directly or indirectly, in the course of your work. They come in all shapes and sizes, from consumer-facing products like Foursquare to business-focused technology solutions like the ones we’ve created. But whatever the type of startup, there are some similarities you […]
Unemployment rates remain shockingly high in many parts of the country, but that doesn’t stop some forward-thinking companies from offering outrageous perks. In today’s employment landscape, organizations can cherry-pick the best and brightest; once they get them, great perks keep them loyal to the company and invested in its success.
Happy holidays and best wishes in the New Year from all of us here at Grasshopper!
For those of you who are fans and followers of us on Facebook and Twitter, you probably know that PopSurvey is a sister company of ours that was launched back in November. Everyone wants to get feedback from their customers and prospects, but up until a month ago you didn’t really have many options for […]
Are you a brilliant filmmaker? Do you know how to inspire? Then, we’re looking for you! We’re on the hunt for an amazing video to inspire female entrepreneurs and what better way to create it do than by allowing entrepreneurs themselves to showcase their talents, get some publicity and earn $10,000? There are so many […]
The holidays are a crazy time for everyone, with travel, kids home from school, vacations and more it can be hard to get things done. A break is nice and all, but unfortunately you just can’t put your business on hold during the holidays. Since things still have to get done, we put together a […]
It’s been a very exciting month here at Grasshopper. With the release of our newest feature, Update Mode, and moving into a new office — we’ve been busy! Check out the transformation of our old office into our new space in these behind the scenes photos: Related Posts: Designed to Encourage Mingling
Some business models require a fancy presentation while others can be just as successful without ever renting out a brick-and-mortar location.
At Grasshopper, our passion is helping entrepreneurs succeed. Whether it’s growing your business with our virtual phone system, getting your business press or hooking your business up with some pretty cool deals; there is nothing we love more than helping our friends and customers succeed. So, when we come across a company that shares the […]
Believe it or not, there is danger in growing too big, too quickly. And this danger has brought many a company to its knees.
Back in the day, big corporations used to be the only ones who were able to afford large, complex telephone systems and an army of operators to manage them. Today, that’s luckily not the case. As the Internet has leveled the playing field, it’s also done away with ominous looking “business only” telephones with monitors […]
Happy Thanksgiving from all of us here at Grasshopper! We hope you all have a safe and happy holiday!
This guest post is written by Matt Winn. Matt is the Social Media Manager atVolusion, a Grasshopper partner . Ah, the end of the holidays. It’s a time to wind down, take down the tree and remove the lights from the front yard. Relaxing activities, right? Wrong. For online business owners, the ordering processing party […]
when you look back on the real-life histories of iconic entrepreneurs, there is plenty of failure to go around.
In honor of Global Entrepreneurship Week, this week’s content will be focused entirely on entrepreneurship. There’s something about people who make new things happen in business. That is, there are some things about the people who turn new business ideas into reality — particular personality traits and behaviors that successful entrepreneurs seem to share. Wondering what […]
For those of you who don’t know, this week is Global Entrepreneurship Week. In honor of Global Entrepreneurship Week, this week’s content will be focused entirely on entrepreneurship. Today we’re featuring some of our previously posted infographics on entrepreneurship.
Whether you need web-based POS open source software or the perfect BI tool, we've got you covered. Check out our list of 10 open source solutions.
This guest post is written by Matt Winn. Matt is the Social Media Manager at Volusion, a Grasshopper partner.
You’ve just closed a great deal! Now everyone needs to shake hands with each other, stand in a circle, and chant a sacred hymn of prosperity.
As you’re starting up, you’re always thinking about strategy and branding. Good branding will highlight your uniqueness and (hopefully) put you before your competitors in the eyes of customers. But don’t forget that it’s good strategy that will actually ensure you can take on the competition and win. The next time you’re about to go […]
Of course your small business is online. You wouldn’t be relevant in the internet age if you weren’t. But since everyone else is also online, the problem now has become how to stand out from the crowd. Read on to learn three important, but often overlooked, tips on how to make your online marketing matter […]
A good business is only as good as the sum of its working parts. As a business owner, you want to make sure that everyone in the office stays happy, sane, and relatively balanced. If they get fed up with each other or with their working environment, it will eventually start to effect your company’s […]
This post is written by our Ambassador of Buzz, Jonathan Kay. What would you do for a dozen free homemade delicious chocolate chip cookies? Personally, I’d do a lot! But what if I told you that we’ll give you free cookies for something that you’re already doing? Too good to be true – no chance! If […]
This week we have two really great events lined up. On Wednesday, we’ll be sponsoring and attending Drinks vs. Zombies, an event that we’re beyond excited about, especially because it’s all for a good cause. What does the Drinks vs. Zombies event entail you ask? Check out our post, Zombies? Entrepreneurs? Drinks? BREW?…What?, for all […]
This post is written by our Ambassador of Buzz, Jonathan Kay. The Grasshopper team decided to get involved with another cool event happening in Boston. We tend to focus all our efforts on doing events during the summer (when there is seemingly a shortage), but this event we just absolutely could not resist. Trust me, if […]
Telecommuting sounds perfect in theory: work in your pajamas, watch reruns of Arrested Development on your lunch break, skip the pesky commute. What’s not to love? Staples Inc. published a recent survey on telecommuting which found that 80% of the telecommuting workers surveyed say they now have a better work-life balance. The benefit to employers […]
If you’re a regular reader of our blog, you already know that we love getting to know our customers. Whether it’s through a guest post, customer spotlights, or simply hopping on a phone call – meeting our customers is one of the best parts about working here. We recently took to Twitter and Facebook to […]
Finding the best city to base your business in is no small decision. You want affordable, of course, but you also need access to brains, talent and capital. Most importantly if you’re an entrepreneur, you want to be in the mix with other smart and dynamic people who can help you grow your business. So […]
This is a guest post by Dave Lavinsky, President of Growthink. I’m biased. I admit it. Having written thousands of business plans for entrepreneurs over the past decade, I think every entrepreneur should have a business plan. But does every entrepreneur need a business plan?
The recent economic meltdown has created an influx of entrepreneurs and those launching small businesses — many of whom are working out of their basement, spare bedroom, or the corner of their dining room. But being a small business owner — especially a work at home small business owner — has its challenges. Among these […]
On Saturday, October 8th Grasshopper will be down for maintenance from 2AM to 4AM EDT. In order to ensure the continued reliability of our service, Grasshopper must perform some maintenance that will require two hours of downtime. We’re trying to limit this downtime as much as possible and tried to schedule it during a time […]
The phrase “virtual office” probably makes people think of working from home, checking email on their smartphones, and video conferences over Skype. […]
What does Amazon have that others don’t? One answer: customer service. That’s according to a recent survey of 6,000 consumers by customer-experience research firm, The Temkin Group. The online retail giant is apparently blowing away its competition when it comes to keeping people happy and feeling well cared-for.
Back in January, we wrote about one of our customers 360clean. 360clean took Grasshopper and turned it into their very own time card system that employees used to log their attendance and time at a client’s office. A few months ago we found out about yet another one of our customers using Grasshopper in an […]
Do you dread going to work every morning? Are you sick of working with people who hate their jobs and just bring you down? Maybe it’s time you took the plunge and made a career change. Lucky for you, Grasshopper is hiring! At Grasshopper, we believe that happy employees are productive employees. So how do […]
There are lots of ways to make your word-of-mouth efforts more appealing, targeted, and clear. Consider some of the ways below.
If you’re a regular reader of our blog, you know that we’re doing a challenge with our friends over at KISSmetrics.
The recent high profile hacking attacks by LulzSec and Anonymous have made a lot of people nervous about the state of Internet security. Thankfully our nuclear launch codes are safe as long as we have George Clooney on our side. Unfortunately, hackers are after more than just launch codes (or even George Clooney). Attacks on […]
It’s easy to instantaneously translate text online. Just go to Google Translate and enter any sentence. Translating speech into different languages is now also easily possible on your iPhone or Android phones. But what about instantaneously translating speech and then sending it over the phone? Current speech translation apps take your spoken words and translate […]
Economic downturns mean more people tend to pay late, or not at all. Determining how best to approach late payments can be tricky, especially if you’re worried about losing a longstanding, valuable customer. Learn how to strike the right tone with customers and identify them before they become a recurring problem. Small businesses are particularly […]
If there’s one person who has revolutionized the concept of the low-cost technology startup — businesses that can go from concept to minimum viable product straight from their bedroom or garage — it’s Paul Graham. Through YCombinator, the innovative investment fund designed to give entrepreneurs the mentoring they need to live the dream on a […]
You might not be able to read the minds of the people who visit your company’s website (don’t worry, there will be an app for that soon enough), but you can still come pretty damn close. Web analytics lets you collect and analyze big ol’ heaps of data about how users interact with your website, […]
As an entrepreneur or salesperson, you need to know when the best time is to make a call instead of sending an email.
Jonathan shares our lessons learned from Grasshopper, Chargify and Spreadable.
Last week we had another new hire start here at Grasshopper. Kevin Cormier is joining Grasshopper’s internal operations team. He, like Steve Lorusso, got quite the welcome. Have a look below at his meet and greet on the office’s motorized cooler.
This is a guest post by Nadia Jones who blogs at online college about education, college, student, teacher, money saving, movie related topics. You can reach her at nadia.jones5(at) gmail(dot)com. It seems as though every few months another Twitter scandal erupts, and these scandals are usually due to an employee at a company that accidentally […]
On Tuesday, August 2, the United States finally had a done deal when President Obama signed the Budget Control Act of 2011, averting a potential first ever default on American debt. Almost no one was particularly pleased with the finished product, but nearly everyone enjoyed a quiet sigh of relief, even if for just a […]
It’s been a little over two months since the outage, and we’ve been working diligently to make sure something like that doesn’t happen again. We wanted to give you a quick update on the progress we’ve made and the things we are working on. This list is by no means all inclusive; there are many […]
In a recent post, we cautioned small business owners to calculate the ROI of investing in traditional phone book advertising before spending marketing dollars toward the printed material. Jonathan Rice is a Green Plumber® and takes the impact of the natural resources consumed by printing the billions of pages seriously. However, the South Carolina plumber […]
You never know what kind of day you’re in for when you show up to work at Grasshopper each morning. For a new hire, this is no different. Steve Lorusso started at Grasshopper last week as our Director of Systems Design. At Grasshopper, we like to make sure our new hires feel welcome and a […]
Three weeks ago we announced an exciting (and fun) challenge with our friends over at KISSmetrics. For this challenge, we would identify 3 start-ups who have never used KISSmetrics and who do not have a phone number on their site. We launched this phone number challenge to test our hypothesis: People feel more comfortable with […]
Perhaps in a few years people will stop handing out business cards and instead just wear high tech “data rings” that exchange information automatically when you shake hands. Until that (incredibly creepy) future arrives, business cards are the easiest way for people to remember each other from conferences or networking events.
Guest Post: This guest post is written by Mike Ragsdale. Mike is the co-founder of TownWizard, LLC. Small towns are big business, which is why the Googles, Facebooks, Groupons and Living Socials of the world are all scrambling for a huge slice of the hyper-local pie. But how can your local business stand out in […]
Besides the opportunity to put on a spiffy outfit and walk around like you’ve got the next big thing in your pocket, conferences for entrepreneurs and small business owners can be a great resource. Network with other cool people, get advice on your business strategies, or just walk around knocking yourself in head thinking “Why […]
This month’s customer spotlight is on ClickandChat. ClickandChat is a live chat software for your website that allows you to monitor traffic to your site, chat one-on-one with your website visitors, and track their activity in real time. ClickandChat was launched in 2008 to provide clients with a feature rich application, at a very affordable […]
Join us for our first ever Facebook chat next Thursday with our Ambassador of Buzz, Jonathan Kay. Jonathan, our resident buzz expert, will be live on our Facebook wall for 1 hour to answer all of your buzz related questions. Want to know how to generate buzz like Grasshopper? Curious what’s worked for us and […]
It’s been a while since we’ve done an event post, and that’s because during the summer, events tend to be few and far between. Not next week! We have a great week lined up from the What no to Web Remix on Tuesday, to Building an Army of Brand Loyalists with MassChallenge on Wednesday, and […]
This post is written by our Ambassador of Buzz, Jonathan Kay. One of my favorite things about working at a start up is how easy and open other entrepreneurs are to collaborating. There is no paperwork, no long drawn out process. If you like what the other company is about, the people who work there, […]
Many website owners assume simply having traffic come to their website means sales will happen. They are often frustrated when they realize their visitors aren’t buying. One of the biggest problems entrepreneurs have with getting good conversions is using the right landing page. Making changes to your landing page can increase your conversions by 40%. […]
As part of our new customer spotlight series, we will be featuring Grasshopper customers who we think deserve to have the spotlight on them for the day. This series is our way of giving back and saying thank you to all of our customers. Stay tuned for more customer spotlights each month. Did you know […]
As a virtual PBX provider, we have quite a variety of customers using our service. Pick an industry and we probably have a customer in it! Whether they’re using it just for our voicemail features or to run their entire customer service call center, each of our customers are using Grasshopper to grow their business. […]
Starting on Monday April 11th, we will be running a contest on Twitter. In 140 characters or less, we want to hear “What's the best startup advice you have ever received as an entrepreneur?” Being an entrepreneur, you are always learning and forced to adapt to the ever changing landscape of entrepreneurship. So, what better way to learn than from your fellow entrepreneurs?
A few weeks ago, we found out about a new customer of ours, 360clean, when they tweeted about signing up for Grasshopper. One thing led to another and we decided to hop on a call to learn more about their business. 360clean opened our eyes to a very unique and innovative way to use our […]
This post is part of the Spreadable Startup Series, which tells stories of entrepreneurs trying to change the world. So it’s Tuesday morning and you’re reading Bostinnovation. In fact, you’re probably expecting to read about this week’s Spreadable Startup Series winner. It’s still early and you were hoping this week’s inspiring story might really motivate you to get some work done (or maybe even take the first steps on the business idea you’ve been sitting on). Unfortunately we can’t be that motivation this week, but hopefully this will help – Entrepreneurs Can Change the World.
Looking for the perfect gift this holiday season? Well, it’s that time of year and we’re in the giving mood! Give the gift of Grasshopper this holiday season by referring a friend or fellow entrepreneur. If they sign up before January 10th, they’ll save $25 instantly and we’ll give you a $10 credit as our way of saying thank you!
Wishing you a very happy Thanksgiving from everyone here at Grasshopper Group!
This post was originally published back in February, but we thought it would be worthwhile to share it with you all again. People are oftentimes a little confused about how 800 numbers work, or if they are different than 888 or 866 numbers. While we have a FAQ section on our site you could check […]
Grasshopper Group has yet another busy week ahead of us. We will start the week off in Boston at the Boston BizSpark Meetup. Then we will be off to Las Vegas for the WOMMA Summit and end the week in Omaha, Nebraska with BarCamp Omaha. Busy, busy, busy!
This week the Grasshopper Group team will be attending the WOMMA Summit in Las Vegas. The WOMMA Summit is the official word of mouth marketing industry conference; a must attend for marketers looking to help their brand or company grow through social media and word of mouth marketing. WOMMA is packed with a lot of great, informative sessions, networking opportunities, and exhibitors that we are really excited about!
Next week kicks off Global Entrepreneurship Week, a week to celebrate entrepreneurs and inspire others to join the entrepreneurial movement. At Grasshopper Group, our goal is to empower 1 million entrepreneurs to succeed with a suite of products they love to use, that are invaluable to their business, and are passionately created and supported by a team of entrepreneurs. Today, our commitment to helping entrepreneurs is stronger than ever as we continue to grow our company and develop products for busy entrepreneurs.
We’ve been getting a lot of questions from people on Twitter lately wondering if you can use Grasshopper outside of the United States. Since this seems to be a popular topic, we thought it would be helpful to share this information with all of you. The short answer to everyone’s question is yes, but there are a few gray areas.
On Friday, November 12th and 13th, Grasshopper Group will be attending the Impact National Conference. This conference is one of the only (and one of the best, so we hear) conferences put on by student entrepreneurs, dedicated to driving the entrepreneurial spirit among other students.
November is going to be a very busy month for Grasshopper Group and this week is no different. Wednesday night we will be at the Mass Innovation Nights event in Boston. On Thursday, we will be in Toronto in preparation for the IMPACT National Conference as well as in Boston at the Boston Startup Pride: Schwag Swap event. Friday and Saturday, we will be at the IMPACT National Conference. Be sure to come find us if you are attending any of these events!
As a small business, you are forced to do more with less, all the while competing with companies much larger than you. Competing with larger companies isn’t your only challenge as a small business; you have less manpower and generally, less money to work with. This begs the question, how are you going to make a name for your company, brand, or product at that disadvantage? Viral marketing.
Ever have an idea you wish you could put into action but don’t have the money to get the idea off the ground? Or, do you have a great idea but are short on money for some final touches needed to open the doors? Imagine if all of your friends donated a small amount to help you get your business going. Wishful thinking, right? Wrong!
Grasshopper is happy to announce our new partnership with peerbackers.
These next few days will be busy ones for the Grasshopper Buzz team. On Wednesday, we will be at the NYXPO for Business in New York City and on Thursday, we will be at the Social Media Breakfast, as well as, meeting up with the Northeastern Entrepreneurs Club for coffee in Boston.
A virtual phone system can help alleviate the problems construction companies face when their employees are on site, out of the office meeting with prospective clients, or in the car driving from site to site. Here are 5 benefits to using a virtual phone system for your construction company. Custom Main Greeting With a virtual […]
FutureM was a week long whirlwind of presentations, networking, events and more! At Grasshopper Group, we were lucky enough to not only attend quite a few events, but also to be presenters at “A Website Makeover Event: The Future Face of Digital Business”, “Demos with a Capital M”, and the “Start-Up Marketing Boot Camp: Workshop […]
Going virtual? Learn how to set up your virtual office in under an hour in this article.
Equity-based pay is often used by the founders of young startups who want to grow their businesses but cannot offer big salaries to qualified professionals. Typical arrangements seek to either partially or fully compensate service providers with stock in the company in exchange for hard work. Depending on where you are at (career- and age-wise), […]