Yearly Archives

2013

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Do Tasks You Love, Outsource Those You Don’t

Time is an entrepreneur’s most valuable asset.

Small business owners and entrepreneurs like to have their fingers in every aspect of their companies, but at some point, there’s just not enough time to fit every task in.

If you find yourself in a crunch, there’s only one thing you can do — move tasks off of your plate. If you’re stressed and overloaded, how are you going to focus on what’s best for the business?

You should do tasks you love, and outsource those you don’t, but which tasks can you hand over?

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3 Inspiring Stories of Accidental Entrepreneurs

Being an entrepreneur is about much more than a job. Many business owners feel their venture is a life calling. Some entrepreneurs take years to plan their transition from employee to CEO. For others, the change happens by force of nature.

When someone sees the demand for a product or service and finds themselves up for trying out a new idea, what happens next?

An accidental entrepreneur is born.

These individuals come in all shapes and sizes, from the investment banker who becomes a philanthropist to the retiree who’s ready for his second wind. As business owners, we can learn a lot from their inspiring stories.

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3 Lessons Learned from Awkward Business Moments

Failure is serious business. As an entrepreneur, you’re investing immense time and resources so that your company will make it. It’s no laughing matter, tough to handle, and emotionally nerve-wracking.

We’ve written about failure before, providing information on Why Most Entrepreneurs’ Ideas Fail. We’ve also discussed The Most Valuable Lessons from Failure.

Now, the story comes full-circle with three awkward business moments that you can learn from. If things go wrong, pick yourself up, dust yourself off, and try, try again.

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5 Tips for Learning to Love an Angry Customer

This is a guest post by Stefanie Amini, Marketing Director at WalkMe.

In a perfect world, all customers would be content and satisfied. In reality, you will come across customers who are angry, upset, and frustrated. As a small business owner, it’s pretty important to learn how to handle this anger. If you can’t handle dissatisfaction, you’re bound to lose customers and get even more complaints.

Thankfully, there are several things you can do to cope with angry customers so they keep using your services and gush about your support!

Here are 5 tips for dealing with angry customers:

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Work At Home? We Want To See Your Office

Many of our customers and friends work from the comfort of their own homes. They make calls, perfect their products, and build great software all from their private lairs.

At Grasshopper, we only get to talk to you via phone, email, or video chat, and we’ve had enough! Now, we want an inside peek.

Do you work from home? If so, what does your home office look like?

Share a photo with us for a chance to win!