This month’s customer spotlight is on ClickandChat.  ClickandChat is a live chat software for your website that allows you to monitor traffic to your site, chat one-on-one with your website visitors, and track their activity in real time.

ClickandChat was launched in 2008 to provide clients with a feature rich application, at a very affordable price. The idea for ClickandChat came as a result of using another live chat application on the market that just wasn’t up to par and on top of that, cost a lot of money for what it offered.

In 2009, after successfully growing Grasshopper for 6 years, we launched Grasshopper Group to create additional web applications to empower entrepreneurs.

We’re happy to announce that our first product, Chargify, has received funding from Mark Cuban to accelerate its growth as the leading subscription billing and customer management tool for recurring business models.

As exciting as it is launching new products like Chargify to help entrepreneurs, there’s a tremendous opportunity in growing Grasshopper.

The Grasshopper Group team has therefore gone back to the future to focus solely on turning Grasshopper into a global communications company.

We still have the same core purpose of empowering entrepreneurs to succeed and will continue doing everything we can to fulfill this mission under the Grasshopper brand. All the great blog content and articles you’re used to can be now be found right here on the Grasshopper blog.

~ Siamak & David

Join us for our first ever Facebook chat next Thursday with our Ambassador of Buzz, Jonathan Kay.  Jonathan, our resident buzz expert, will be live on our Facebook wall for 1 hour to answer all of your buzz related questions.  Want to know how to generate buzz like Grasshopper? Curious what’s worked for us and what hasn’t? Have a general buzz question or not sure where to start?  Jonathan will be happy to answer all of that and more, so make sure to bring your questions!

It’s been a while since we’ve done an event post, and that’s because during the summer, events tend to be few and far between.  Not next week!

We have a great week lined up from the What no to Web Remix on Tuesday, to Building an Army of Brand Loyalists with MassChallenge on Wednesday, and our Facebook chat with Jonathan Kay on Thursday – we’ll be pretty busy!

Every company wants to launch a product or advertise a service with an innovative and creative way to captivate an audience.  However, some marketing campaigns do not captivate the audience’s attention the way the company had in mind.  Here are some of the most memorable marketing flops, follies and faux pas!